System outage due to database connectivity issues

Incident Report for Shortcut

Resolved

Posted Mar 15, 2021 - 16:08 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 15, 2021 - 14:47 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2021 - 14:14 EDT

Investigating

We are currently investigating this issue.
Posted Mar 15, 2021 - 13:01 EDT
This incident affected: Web App and API.